Please use the troubleshooting below to resolve the following issues with the Joystick Functionality:

  • Movement feels extreme or jarring when moving the joystick from left to right
  • U-Shake6 or Shake Kit transducers are vibrating when moving the joystick
  • Not getting any movement in the platform after setting up the joystick
  • Calibration not working correctly



Movement feels extreme or jarring when moving the joystick from left to right

Double check that all the axis are setup in the correct direction and have been calibrated.

  1. Ensure the joystick is setup and calibrated properly in Windows. An easy way to view your joysticks is to search for "joy.cpl" in your Windows search field.  
  2. In SRS under Joystick, verify the Left axis has a < symbol listed next to the axis and the Right axis has a > symbol listed next to its axis. Similar for Front/Back as the < or > should be different for forward or back.  
  3. Also verify that each movement is assigned to the correct axis. Left/Right should commonly be on the same axis. Front/Back should also likely be on the same axis. This is all dependent upon your joystick setup. 
  4. Re-calibrate the range of the axis by selecting to Reset the axis in the joystick assignment window and ensure you hold the joystick to the maximum direction at the same time when clicking Confirm.  



U-Shake6 or Shake Kit transducers are vibrating when moving the joystick  

If you are using Sim Racing Studio to control a U-Shake6, ShakeKit or transducers/Buttkicker, the joystick input will send data to those transducers. 

To disable the shaking, once you have launched your joystick profile:
  1. Go to TUNING and select Shake on the left tool bar
  2. Move Suspension down to 0.
    1.  You can also tune it to your liking since some vibration can be immersive for space sims or other games that might have vibrations depending on joystick movements. 


Not getting any movement in the platform after setting up the joystick 

  1. Check to see if there is any movement being registered within Sim Racing Studio by selecting SETUP then Joystick in the left tool bar. 
  2. Between the axis name (ie Left, Right, Front, Back, etc,) and the gear icon there is a white bar which will display the detection of an axis once its moved. 
  3. The movement will show up as a blue bar within the white bar as it detects movement.
  4. If no movement is detected, verify the joystick is setup correctly in Windows and go through the setup axis again by selecting to Reset the axis.


Calibration not working correctly

If during calibration the joystick motion are erratic, ensure there are no other joystick axes that might be enabled that is causing a conflict. For example, if you joystick has a twist function, disable to twist function so it doesn't interfere with the detection of the axes which could lead to erratic behavior.